Provisioning Portal

Broadsoft CommPilot Application is complex solution and do not provide flexibility to end user. We have delivered simplified provisioning portals for our customers which provides.
  • Simplified User Interface at all Levels
  • Granular Rights Management for Administrators
  • Automated Provisioning & Configuration
  • Simplified device management
  • Web Service API to integrate with ERPs and CRMS.
  • Multiple Cluster Support
  • Better Customization of Service Packs

Migration Tool

The biggest challenge for Service Providers is migration of users from one group to another or from one cluster to another due to various operational reasons. We have delivered Migration tool which can do the above activity. It can export whole group configuration, subscriber information, devices, group/user services in an excel file and later import in another group. This enable SPs to make configuration changes during the migration process and can be used to develop a backup/restore application.

Attendant Consoles/Call Manager

VoipXP has expertise in developing web based Attendant console and Call manager applications. They are easy to use and provide superior call handling, efficient directory search, presence and advanced call features like busy lamp field.

Event Delivery Server

EDS is a multi-tenant server that provides interfacing to Broadsoft XSP server, including XSI Events. All XSI communication is handled by EDS which provides a configurable setup per XSP. Any new application required to use the XSI interfaces can reuse the EDS capabilities at zero uptime. The client applications can be deployed easily outside the BroadWorks platform and can be managed separately. It provides ready to use Java Script library for integration with web application.

Call Center Dashboard

EDS allows us to build complex solution like Call Center Dashboards. It provides real time reporting, historical reporting, ACD and DND statistics and alarm. Dashboard will provide you bird eye view of your business performance.

Web/Mobile Application

Mobility can increase users work efficiency by multi fold. We have designed a simple application that can provide Call Control functionality along with events, directory search, and service management. It can be integrated with our in-house outbound call Center. VoipXP can provide a group admin Mobile app to manage their hosted UC system. VoipXP provides support to build world class UX/UI design and web/mobile development.



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